Testimonials

"I just wanted to express my total satisfaction in dealing with Shane Marshall in purchasing a Grand Cherokee Limited. Shane is pleasant, knowledgeable and was able to answer all the questions I asked. The thing I most appreciated was Shane’s honesty and I did not feel pressured at any time during the purchase. Didier, thankyou for arranging a speedier delivery than I anticipated - much appreciated.

Over the years I have purchased a number of new vehicles and this is by far the best new car purchase experience I have had."

David from Burwood
22nd May 2011

"We'd like to express our sincere thanks to your team for providing us with what we describe as true customer service.  From the moment we parked our car and stepped on to your yard right through to collecting our fantastic Dodge Journey RT, the care, patience and service your team provided was second to none. 

We would especially like to acknowledge Frank Salerno for taking the time to listen to our wish list and delivering on our expectations!  We were extremely impressed with the courtesy Frank displayed as we believe this goes a long way.  Without a doubt, we would recommend your dealership to our family and friends.  Didier, we believe you have a fantastic team and would also like to thank you for meeting and exceeding our needs.

Thanks again to your team and we look forward to continuing our relationship through servicing our vehicle.

Warmest regards,

Proud owners of a Dodge Journey RT 2011!!"

Zena and Rachel
8th June 2011

"Dear Didier and Sam,

My wife Martina and I would like to express our gratitude to both of you for all your help over the past week. You have made our experience of buying a family car, a memorable one. We can say for certain that what sets you both and your team apart from other dealers, is your commitment to provide top notch customer service. Didier, you were able to get everything logistical, organized just by speaking to us over the phone and corresponding through email. The same with Sam in relation to finance. We were amazed at your patience and detail in explaining to us the structure of the loan and all the other aspects of it. Terence was also extremely helpful and courteous in giving us a crash course on the Dodge Journey. We left your dealership on Friday happy and content. And we are sure we will be extended the same level of customer service and courtesy when we bring our vehicle in for its services. We would recommend your dealership to our friends and family, in a heartbeat. Can we request that you please forward this email to you Manager? We wish we had his or her email address to write to them directly about our experience. But we hope you can forward this email to let them know what a great team they have.

Once again, our sincere thanks and appreciation."

Thanks and Regards,

Martina and Clyde

15th August 2011